We're excited to welcome you to your upcoming appointment at Upscale Nail Studio, your relaxing spa where impeccable hygiene meets genuine smiles in North Vancouver! To ensure a seamless and relaxing experience for all our valued clients, we kindly ask that you review our studio policies.
PERSONAL APPOINTMENTS:
Booking & Confirmation
• Easy booking through our Fresha app
• We follow confirmed appointments only
• Unconfirmed appointments will be released to our waiting list
• Come in 10 minutes early to unwind
Cancellation Policy :
• Need to change plans? No worries if it's 12+ hours before
• Changes within 12 hours: 50% fee applies
• Missed appointments: Full charge applies Payment
• Relax and pay after your service
• Small 2.69% terminal fee
• 5% GST applies
Refreshments
• Complimentary refreshments provided
• Outside food and drinks not permitted
GROUP & CELEBRATION APPOINTMENTS 👯♀️
Group Size
• Minimum 4 people • Maximum 8 people
Booking Requirements
• Book 4 weeks ahead for the perfect celebration
• 3-4 magical hours ($150/hour)
• Minimum party time: 3 hours ($450)
• Maximum party time: 4 hours ($600)
• We're here 9:30 AM - 7:30 PM
Confirmation & Changes
• Confirm 5 days before your celebration
• Lock in your dream services 5 days ahead
• Free changes up to 5 days before
• Last-minute changes: 50% fee applies
• Missed party: Full charge applies
Payment • 50% deposit saves your date
• 2.69% terminal fee • 5% GST applies
• Pay together or separately - whatever works!
Your VIP Experience Includes
• The whole salon just for your group
• refreshments on us
• Bring your own party treats (full salon bookings only)
• Your perfect youtube music playlist
• Our dedicated nail artists
OUR PROMISE TO YOU ✨
48-Hour Happiness Guarantee • For gel polish and nail extensions • We'll make it right within 48 hours • Just let us know within 48 hours • Regular polish has its own charm (not included)
LITTLE DETAILS THAT MATTER
• Book your services ahead for the perfect experience
• Each service is thoughtfully timed
• Extra services when possible
• Refreshments always included
Thank you for choosing Upscale Nail Studio - we can't wait to make your day extra special! 💅✨
Questions? We're here to help!
With love,
Your Upscale Nail Studio Family
Tax: 5% GST
Fee: 2.69% service charge as a terminal fee for card payments.
*Updated - March 2025*
Copyright © 2025 Upscale Nail Studio - All Rights Reserved.
Please note that we have a $2.69 service charge for the terminal processing fee.
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✨ Why Over 2,000 Clients Trust Us:
"⭐" 4.9★ Rating on Fresha (2,117+ Reviews)
• Premium Services by Certified Experts
• Luxury Products & Hygienic Environment
• Free Parking at Mountain Highway
Our Award-Winning Services:
✨Gel Nails & Extensions
✨ Luxury Mani & Pedi
✨Professional Facials
✨Lash & Brow Services
✨Waxing and threading
Open Daily 9:30 AM - 7:30 PM
"⭐" Limited Spots Available!